Ecommerce infrastructure on the internet is fragmented and broken. Bolt is a world-class buying experience available for all online businesses. We're building a future where retailers can eliminate the massive operational overhead and technical debt associated with online checkout and payments, and where customers can buy instantly and securely across the internet. To solve such a large problem, we've put together an incredible team and are selectively adding to it.
Bolt is looking for a Program Manager within the Customer Experience team to drive fast, efficient, and successful adoption of features and products, and play a critical role in Go-To-Market launch planning. Working in partnership with customer success, implementation teams, sales teams, product and engineering teams you’ll own the management of product and feature adoption in addition to GTM feature launches of varying complexity: owning schedules and timelines, projects and programs, stakeholder alignment, and expectation setting across internal and external teams.
Ideal candidates have the ability to understand technical complexity, a keen sense for managing people, and a great ability to get stuff done. Deep curiosity and the ability to go above and beyond to tackle big problems are key!