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Merchant Login Product Manager - Account Platform
Your Role at Bolt
We are witnessing a massive shift of consumer presence from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of ecommerce, having created a best-in-class buying experience from checkout to fraud detection, payments and more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology.
Bolt is aggressively hiring in our tech organization to face the many challenges ahead. Bolt accounts, a global ecommerce identity, sit at the core of our business by enabling shoppers across the Bolt network to upgrade from a guest to personalized recognized-shopper experience. As Product Manager of the Account Platform, your mission will be to drive the vision & roadmap to enable merchants to recognize more shoppers by providing a single passwordless global login, account information management, and the foundational API to empower internal and external teams.
What You'll Do:
- Synthesize customer (merchant and consumer), data, tech, and design-driven insight as the responsible party for higher-level strategic analysis of the product to create clear plans, priorities, goals, and product requirements for your team.
- Write product specifications based on your and the team’s research to ensure goal-oriented and impactful features are built. If useful, run A/B tests and experiments to prove the value of new features.
- Provide a strong perspective on consumer behavior and contribute to Bolt’s B2C strategy and innovation.
- Work closely with engineering and design lead peers to define and be the expert for account platform architecture, internal and external APIs, data frameworks, design principles & workflows, and privacy/legal requirements.
- Ensure the platform is built for continued quality, stability, scalability, and global viability.
- Work with product and engineering leadership on release planning, tracking and triage.
- Collaborate with product marketing and external-facing teams to collect and analyze market and customer feedback, run betas, and gain adoption for a B2B2C product in corporate and enterprise markets.
- Define, measure, and advocate for the success of your team members and as a whole.
Prioritization:
Design & Development:
Launch:
What Excites Us:
- 2+ years of product management experience at a successful tech company.
- A track record of running through walls to deliver results.
- Data-oriented mindset and customer-obsessed curiosity. Proficient with SQL.
- Strong communication skills for complex product, design, and design ideas.
- Extremely organized and able to quickly digest and organize complex information.
- Prior software engineering or equivalent technical experience.
Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.