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Product Manager - Merchant Experience

Your Role at Bolt

We are witnessing a massive shift of consumer behavior from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of ecommerce, having created a best-in-class buying experience from checkout to fraud detection, payments and more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology. 

Bolt is taking a unique approach to improving ecommerce by partnering with retailers to embed our technology deep within their existing tech stacks. This means we need to have word class tools, integrations, and products designed to help our merchants succeed. Bolt is looking for an experienced product manager to lead a team within our Merchant Experience area. We need someone to balance short term merchant’s needs with longer term initiatives to add new value propositions to our merchant offering. 

To excel in this role you will need to be structured in your thinking, a technical expert, customer and quality obsessed, and willing to move fast and iterate. You will partner with engineering, design, and other cross-functional teams to drive short term results as well as long term innovation. Lastly, you need to be comfortable moving into uncharted territories building products and features outside of your areas of expertise. 

What You'll Do:

  • Seek out customer, data, and design-driven insight and use that insight to help your team clear plans, priorities, and goals for your team.
  • Consistently deliver high-quality new products and features while improving the reliability of what already exists.
  • Set audacious goals for your team’s impact on the overall organization and regularly hit them.
  • Speak the language of the engineering, design, data science, and go-to-market functions to coordinate complex cross-functional initiatives.
  • Translate long term vision into clear actionable next steps for engineering teams. 

What Would Set You Up For Success:

  • 2+ years of experience as a product manager at a successful tech company
  • A clear history of delivering high-quality products
  • Domain expertise in engineering, B2B relationships, design, data, and go-to-market
  • Strong communication skills and storytelling ability
  • Experience in payments and e-commerce a plus

  • Bolt’s committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, radicalized/visible minorities, indigenous/aboriginal people, people with disabilities, people who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

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