Bolt is the future of online commerce. Our mission is to democratize commerce and level the playing field for independent businesses around the world.
As Bolt grows its sales organization, we are looking for someone that can develop key growth sales strategies, tactics, and action plans to achieve our collective goals and targets. This role will also lead our sales teams (sales development, solutions engineering, and AE teams) to support these objectives.
Are you passionate about e-commerce, driven by the challenge of creating something new, and by the thrill of delivering meaningful impact to the world? We ask because sales at startups can be hard, and we have a lot of work to become an enterprise sales machine. You will likely need to overcome obstacles and roadblocks as we scale our enterprise sales motion and strengthen our corporate/mid-market business. If you’re fired up to sell our product, and our mission would get you up in the morning, obstacles and roadblocks will not stand in your way, and you’ll have the drive to deliver results.
So what do you need for this role?
You need to know how to interact with and collaborate with internal teams, including product, business development/partnerships, marketing, and customer experience. Bolt isn’t a large software company. Sales is important, but these teams are just as important. This role might include working with the product team to evolve the product where we see an opportunity for growth, or with the marketing team to continue optimizing our account-based marketing and sales strategy, or with the partnerships team to build out the sales motions for our pilot programs.
You are a culture warrior, people whisperer, and know how to build teams. Our sales teams consist of hunters that are expert relationship builders, quick on their feet, highly competitive, and hungry. Your team’s success is your success. Your job is to create an inclusive and winning sales culture and, hopefully, have fun. This includes attracting and hiring great talent and motivating your team to achieve. Without a great team, you might have something today, but you’ll have nothing tomorrow. This is a core belief of ours at Bolt. We also believe that great teams only endure with great cultures.
You care deeply about our customers and are obsessed with creating successful deal outcomes. Some say the customer is always right. We say that when we work with our customers as a team, we mutually find the best outcomes. We believe the best partnerships externally and internally are win win. This includes sinking your teeth into a meaty enterprise deal with a name brand company and understanding every deal dynamic to help move the deal across the finish line. You were a successful sales rep early in your career and can spot issues before they blow up and feel strongly that customer input is a valuable part of engagement and evolving as a company.
By now, you’ve probably learned that we aren’t hiring you to refresh spreadsheets in your corner office. While you will have a seat at the executive table, we also need you to roll up your sleeves and organize and maintain sales operations. This means managing a sales budget and partnering with the sales operations team to identify where improvements can be made and develop success-driven plans.
So what else can I tell you to either scare you off if you’re the wrong person, or persuade you to apply if you are the right person?
We used to have free lunch when offices were a thing. We’ll probably do that again at some point. There will be some travel when that starts happening. We are based in San Francisco, and that would be the preferred location for where you live but New York is fine, we have a presence there, and we will consider remote as well now that we’ve all learned how to use video conferencing.
In general what I think would set you up for success here is a mix of startup and larger organization experience. If you have 6 startups I’ve never heard of on your resume, I’m going to be a bit suspicious. If you’ve only ever been at one huge Fortune 500 company for 8 years, I’m going to worry that you’re going to freak out when you see the barely controlled chaos of a high growth startup.
I think you’re probably at least 15-20+ years into your career to give you a sense of the sweet spot here.
Some previous domain experience would be strongly preferred if not required - and in this case that would be experience with payments, e-commerce, or consumer fintech, roughly in that order of preference.