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POLYWOOD Outdoor is the leading retailer and manufacturer of premier, wood-alternative furniture that's good for the Earth and built to last.

Before Bolt

payments
Stripe
checkout
Magento 2
fraud prevention
In-House
  • Checkout experience was slow and had frequent bugs
  • Difficult to navigate checkout experience on mobile
  • Issues finding stable Magento 2 payment extension
  • Strain on internal resources from manual review
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  • >10% increase in checkout completion
  • Faster checkout load times
  • Complete offloading of manual review to Bolt
  • Complete elimination of fraudulent chargebacks

tracked results

Lift in checkout completion
10% With Bolt
Fraud review cost savings
100% With Bolt
Time spent on transaction review
0 minutes With Bolt
ROI from switching to Bolt
6x With Bolt
Jason Detamore
Senior Marketing Technologist

“Bolt has allowed our customer service team to focus on what really matters: taking exceptional care of our customers. The Bolt team has been highly responsive and great to work with.”

Sean Valencourt
Director of Information Systems

“Bolt has shown tremendous value for Polywood. We're very pleased with the results so far.”