Retailers looking to contest a fraudulent chargeback must closely adhere to the representment process and gather substantial evidence to craft a compelling argument. Increase your chances of winning a chargeback dispute by using our pre-built chargeback dispute templates.
Use these templates to build arguments for reversing chargebacks labeled as "Physical Merchandise Not Received", "Digital Goods Not Received", and "Service Not Received".
Use this template to build your argument for reversing a chargeback that is labeled as "Goods Not As Described" or "Services Not As Described" from the issuing bank.
Use this template to build your argument for reversing a chargeback that is labeled as "Card Not Present" or "Transaction Not Authorized" from the issuing bank.