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Business Operations Associate (BizOps)

Your Role at Bolt

BizOps is a partner to the senior leadership at Bolt, working across the entirety of the business to drive and enable growth. The team leads mission critical, cross-functional efforts, delivering objective analysis and insights, incubating new roles, and executing on strategic initiatives. 

On a given week you might be working on complex excel models, debugging our hiring process, or working on laying the groundwork for expansion. Week-to-week and day-to-day you should expect a lot of variety. 

We see this role as something that you’ll do for 18-24 months before finding a more permanent position inside of our growing company. You’ll have a high degree of autonomy but also significant mentorship and opportunity for growth.

Ideal candidates come from highly rigorous academic and professional backgrounds.
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You'll

  • Perform analyses and research to deliver recommendations on key strategic questions and initiatives
  • Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency
  • Own certain business functions by incubating and helping run new teams
  • Dig into potential product offerings to guide future growth 
  • Ensure Bolt has the structure to scale through rapid growth by implementing business and operational systems 
  • Develop a holistic understanding of Bolt’s business and be able to apply the multidisciplinary thinking to all your analysis and execution

You can be described as follows...

  • Strong pattern of academic and/or professional achievement
  • Excellent ability to develop relationships at all levels, working well across teams and with external partners
  • Self-motivated, low ego, and always ready to roll up your sleeves and work on the hard problems
  • Process oriented with a high capacity to lead people and get stuff done
  • A mentality for identifying and fixing problems and issues
  • Strong strategic and analytical abilities
  • Comfortable working in a high growth, constantly changing environment

Nice to haves:

  • At least 1+ years of work experience in finance, consulting, tech or other rigorous environment
  • Understanding of technology and experience with various tools (e.g. SQL, Excel, Python, Asana) or an aptitude to learn
  • Experience in the payments space
  • Polymath

  • Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.

Our Values

Be 20% Wrong

As a startup, speed is extremely important. The quicker we move, the more mistakes we make. If we are making no mistakes, it means, quite simply, that we’re not moving fast enough. Therefore, a 20% error rate is, not only permissible, but expected. If you’re not wrong 20% of the time, you’re not moving fast or ambitious enough.

All or Nothing

All or Nothing is the guiding philosophy for our decisions. Starting with why we work at Bolt, it is, quite simply, because we’re obsessed. We’re not here to advance our professional careers or for a financial outcome. We’re here because we’re obsessed with changing the world and becoming the best versions of ourselves. And we trust that, to the degree to which we do what we are obsessed with, everything else in life will fall into place. Similarly, we make only “All or Nothing” decisions about others we bring onto the team and product features we build.

Chase 10X, Not 10%

The only way a startup with 10s of people can outcompete corporations with 1000s is by leveraging its force multipliers of nimbleness, talent, and creativity. Large corporations focus on 10% optimizations to generate millions in revenue. They cannot evoke major changes without years of preparation. As a startup, we don’t have that luxury… it also does not make economic sense to optimize something that’s very small. There are always more incremental features to build. There are always more incremental people to hire. But, from product to people, we must consistently chase 10X opportunities and force multipliers.

Writing Over Talking

At Bolt, we recognize that talking drives emotions, ego, and politics. Writing enables clarity of thought and analysis. We strive to create a culture where decisions are driven by data, not by social influence. To facilitate this, we approach problems with preparation, writing out issues and proposals in depth.

Extreme Ownership

A business thrives when everyone on a team takes full responsibility for their outcomes. When things go wrong, individuals don't blame other teams or individuals- they accept responsibility and take initiative to fix problems without being asked. At Bolt, extreme ownership isn't just for leaders; it's for everyone.

Win as a Team

At Bolt, we want everyone to be as successful in their pursuits as possible. We know that our peers’ successes are tied to ours. And their triumphs, whether personal, professional, or otherwise, will benefit the company and us as individuals in the long-term.

Perks

  • Work with a world-class team
  • Significant equity at a fast-growing company
  • Ownership and autonomy over substantial projects
  • Generous medical, dental and vision benefits for you and your family
  • Parental leave
  • Daily breakfast, lunch, dinner, and a fully stocked kitchen
  • Flexible vacation policy
  • Parking and transit benefits, including safe and last mile rides
  • 401(k)
  • Relocation support
  • An office filled with energy and optimism