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Deal Desk Manager - SLC

Your Role at Bolt

We built Bolt because e-commerce infrastructure on the internet is fragmented and broken. Our platform provides a world-class buying experience to all online businesses by eliminating the massive operational overhead and technical debt associated with online checkout and payments.  We enable customers to buy instantly and securely across the internet. To solve such an enormous problem, we’ve put together an incredible team and are selectively adding to it. 

As Deal Desk Manager at Bolt, you will partner deeply with the sales organization to increase the overall efficiency and effectiveness of our sales process.  You will primarily be responsible for managing Bolt’s deal approval processes across all sales verticals.  You will also be responsible for providing analytical and process support on complex, non-standard deals, and facilitating approvals from the relevant internal decision-makers (e.g. Sales leadership, Finance, Legal, Executive team). You will also proactively contribute to evolving our pricing model through, among other things, analyzing deal performance to identify trends, creating pricing templates and building pre-approved approaches to financial structure and discounts. This position reports to our Head of Revenue Operations and is based in our San Francisco office.
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What you will be doing

  • Oversee Bolt’s overall deal review process, including, but not limited to structure, pricing and term length.
  • Define standard deal criteria and approval processes
  • Partner with the sales organization to solve for non-standard deal terms
  • Create margin guidelines and track deal performance against those guidelines identifying levers for margin uplift and flagging outliers
  • Maintain up-to-date pricing benchmarks and use this data to enhance our pricing philosophy
  • Develop and refine new frameworks for evaluating a deal’s attractiveness, and ensure alignment between these frameworks and the Bolt’s long-term strategy
  • Scope Sales tooling that will increase deal velocity and pricing confidence

What would set you up for success

  • 3-5+ years of experience working in Sales Operations (preferably with some experience in a Deal Desk function) 
  • 3+ years of experience creating and/or leveraging pricing models to evaluate deal proposals
  • A proven ability to build strong collaborative working relationships with internal stakeholders
  • Comfort with ambiguity and working in an unstructured, fast-moving environment
  • A proven track-record of  driving business results without significant supervision
  • An enthusiastic “roll up your sleeves” mentality

Our Values

Be 20% Wrong

As a startup, speed is extremely important. The quicker we move, the more mistakes we make. If we are making no mistakes, it means, quite simply, that we’re not moving fast enough. Therefore, a 20% error rate is, not only permissible, but expected. If you’re not wrong 20% of the time, you’re not moving fast or ambitious enough.

Be Fearless

Fear is the primary motivator of human action. It drives people to cherish safety and complacency, coupled with an aversion to risk and change. However, it’s risk and change that advances the human race. Extreme risk and change is required to disrupt the digital commerce space as we know it. The outside world can’t possibly have the same knowledge that we have within our company walls. While we’re being called crazy, we must be fearless and driven by our internal conviction.

Chase 10X, Not 10%

The only way a startup with 10s of people can outcompete corporations with 1000s is by leveraging its force multipliers of nimbleness, talent, and creativity. Large corporations focus on 10% optimizations to generate millions in revenue. They cannot evoke major changes without years of preparation. As a startup, we don’t have that luxury… it also does not make economic sense to optimize something that’s very small. There are always more incremental features to build. There are always more incremental people to hire. But, from product to people, we must consistently chase 10X opportunities and force multipliers.

All or Nothing

All or Nothing is the guiding philosophy for our decisions. Starting with why we work at Bolt, it is, quite simply, because we’re obsessed. We’re not here to advance our professional careers or for a financial outcome. We’re here because we’re obsessed with changing the world and becoming the best versions of ourselves. And we trust that, to the degree to which we do what we are obsessed with, everything else in life will fall into place. Similarly, we make only “All or Nothing” decisions about others we bring onto the team and product features we build.

Keep it Simple

Complexity worship has drowned the modern world. Simple solutions are harder to come to, and, rather than be dismissed as “too simplistic”, should be hailed as a result of clear thinking. Simplicity enables speed, reduces cost, and allows for faster learning.

Win as a Team

At Bolt, we want everyone to be as successful in their pursuits as possible. We know that our peers’ successes are tied to ours. And their triumphs, whether personal, professional, or otherwise, will benefit the company and us as individuals in the long-term.

Perks

  • Work with a world-class team
  • Significant equity at a fast-growing company
  • Ownership and autonomy over substantial projects
  • Health benefits for you and your family
  • Daily breakfast, lunch, dinner, and SNACKS
  • Relocation support
  • An office filled with energy and optimism