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Office Manager / Recruiter

Your Role at Bolt

Bolt has created a best-in-class buying experience and made it available for all online businesses. With our help, retailers can eliminate the massive operational overhead and technical complexity associated with online checkout and payments, and consumers can buy instantly and securely across the internet. One by one, we’re rebuilding ecommerce infrastructure to make it less fragmented, less bloated, and more efficient. To solve such a large problem, we've put together an incredible team and are selectively growing it.

Bolt’s people are its most valuable resource, and as we are growing our team in Toronto, we would like to ensure someone is looking after the wellbeing of the office and the team. As an office manager you will handle a wide variety of operations related to our new office, as well as being the point person that handles our local recruitment initiatives. This is a role with many different opportunities to grow, and we have an excellent team here in Toronto as well as San Francisco who are willing to provide training and assistance.

We strive to find people who are passionate about creating environments that help each other to succeed (and have fun while doing it), and always encourage people from non-traditional backgrounds to apply!
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What you will do

  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Manage relationships with vendors, service providers and landlord
  • Responsible for the office plan; ensures new hires have what they need
  • Provide general support to visitors
  • Help Toronto team with inter-office travel
  • Partner with People Ops to maintain office policies as necessary
  • Organize team and recruiting events
  • Research and reach out to potential local candidates
  • Recruiting coordination for on-site interviews
  • Manage candidate pipeline for Toronto positions

Requirements

  • Great organization and communication skills
  • Loads of energy, enjoy working and communicating with people
  • Attention to detail
  • Fast learner (We are willing to teach!)
  • Experience with office productivity software (Asana, Lever, gSheet, etc)
  • (Preferred) Previous office management work, specifically with startups
  • (Preferred) Experienced with online research (finding candidates from companies) or have an extensive network in tech industry
  • (Preferred) Experience with organizing events with 50+ attendees

Our Values

Be 20% Wrong

As a startup, speed is extremely important. The quicker we move, the more mistakes we make. If we are making no mistakes, it means, quite simply, that we’re not moving fast enough. Therefore, a 20% error rate is, not only permissible, but expected. If you’re not wrong 20% of the time, you’re not moving fast or ambitious enough.

All or Nothing

All or Nothing is the guiding philosophy for our decisions. Starting with why we work at Bolt, it is, quite simply, because we’re obsessed. We’re not here to advance our professional careers or for a financial outcome. We’re here because we’re obsessed with changing the world and becoming the best versions of ourselves. And we trust that, to the degree to which we do what we are obsessed with, everything else in life will fall into place. Similarly, we make only “All or Nothing” decisions about others we bring onto the team and product features we build.

Chase 10X, Not 10%

The only way a startup with 10s of people can outcompete corporations with 1000s is by leveraging its force multipliers of nimbleness, talent, and creativity. Large corporations focus on 10% optimizations to generate millions in revenue. They cannot evoke major changes without years of preparation. As a startup, we don’t have that luxury… it also does not make economic sense to optimize something that’s very small. There are always more incremental features to build. There are always more incremental people to hire. But, from product to people, we must consistently chase 10X opportunities and force multipliers.

Writing Over Talking

At Bolt, we recognize that talking drives emotions, ego, and politics. Writing enables clarity of thought and analysis. We strive to create a culture where decisions are driven by data, not by social influence. To facilitate this, we approach problems with preparation, writing out issues and proposals in depth.

Extreme Ownership

A business thrives when everyone on a team takes full responsibility for their outcomes. When things go wrong, individuals don't blame other teams or individuals- they accept responsibility and take initiative to fix problems without being asked. At Bolt, extreme ownership isn't just for leaders; it's for everyone.

Win as a Team

At Bolt, we want everyone to be as successful in their pursuits as possible. We know that our peers’ successes are tied to ours. And their triumphs, whether personal, professional, or otherwise, will benefit the company and us as individuals in the long-term.

Perks

  • Work with a world-class team
  • Significant equity at a fast-growing company
  • Ownership and autonomy over substantial projects
  • Generous medical, dental and vision benefits for you and your family
  • Parental leave
  • Daily breakfast, lunch, dinner, and a fully stocked kitchen
  • Flexible vacation policy
  • Parking and transit benefits, including safe and last mile rides
  • 401(k)
  • Relocation support
  • An office filled with energy and optimism