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Product Manager - Risk and Payments

Your Role at Bolt

Bolt is looking for an experienced product manager to own our risk (e.g. fraud prevention) and payments-related products and strategy. To excel in this role you will need to be principled in your thinking, a technical and subject matter expert, customer and quality obsessed, and willing to make big bets. You will partner with engineering, design, data science, risk, and other cross-functional teams to drive short term results as well as long term innovation. Lastly, you need to be comfortable moving into uncharted territories building risk and payments solutions that are focused on approving more customers rather than solely stopping fraud and processing payments.
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What You'll Do:

  • Create a compelling vision and associated narrative for the long-term future of risk and payments at Bolt
  • Seek out customer, data, and design-driven insight and use that insight to create clear plans, priorities, and goals
  • Consistently deliver high-quality new products and features while improving the reliability of what already exists
  • Set audacious goals for your team’s impact on the overall organization and regularly hit them
  • Serve as the domain expert on risk and payments. Understanding the landscape and what has been done as well as where those areas are going and how we can differentiate
  • Speak the language of the engineering, design, data science, and go-to-market functions to coordinate complex cross-functional initiatives
  • Fill the gaps in the aforementioned cross-functional areas as needed

What Would Set You Up For Success:

  • 4+ years of experience as a product manager at a successful tech company
  • Proven experience in full-stack fraud detection (machine learning models, manual review, and consumer/merchant overrides)  with an interest in payments
  • A clear history of delivering high-quality products
  • Domain expertise in engineering, machine learning, design, data, and go-to-market
  • Strong communication skills and storytelling ability
  • Experience in payments and e-commerce a plus

Our Values

Be 20% Wrong

As a startup, speed is extremely important. The quicker we move, the more mistakes we make. If we are making no mistakes, it means, quite simply, that we’re not moving fast enough. Therefore, a 20% error rate is, not only permissible, but expected. If you’re not wrong 20% of the time, you’re not moving fast or ambitious enough.

Be Fearless

Fear is the primary motivator of human action. It drives people to cherish safety and complacency, coupled with an aversion to risk and change. However, it’s risk and change that advances the human race. Extreme risk and change is required to disrupt the digital commerce space as we know it. The outside world can’t possibly have the same knowledge that we have within our company walls. While we’re being called crazy, we must be fearless and driven by our internal conviction.

Chase 10X, Not 10%

The only way a startup with 10s of people can outcompete corporations with 1000s is by leveraging its force multipliers of nimbleness, talent, and creativity. Large corporations focus on 10% optimizations to generate millions in revenue. They cannot evoke major changes without years of preparation. As a startup, we don’t have that luxury… it also does not make economic sense to optimize something that’s very small. There are always more incremental features to build. There are always more incremental people to hire. But, from product to people, we must consistently chase 10X opportunities and force multipliers.

All or Nothing

All or Nothing is the guiding philosophy for our decisions. Starting with why we work at Bolt, it is, quite simply, because we’re obsessed. We’re not here to advance our professional careers or for a financial outcome. We’re here because we’re obsessed with changing the world and becoming the best versions of ourselves. And we trust that, to the degree to which we do what we are obsessed with, everything else in life will fall into place. Similarly, we make only “All or Nothing” decisions about others we bring onto the team and product features we build.

Keep it Simple

Complexity worship has drowned the modern world. Simple solutions are harder to come to, and, rather than be dismissed as “too simplistic”, should be hailed as a result of clear thinking. Simplicity enables speed, reduces cost, and allows for faster learning.

Win as a Team

At Bolt, we want everyone to be as successful in their pursuits as possible. We know that our peers’ successes are tied to ours. And their triumphs, whether personal, professional, or otherwise, will benefit the company and us as individuals in the long-term.

Perks

  • Work with a world-class team
  • Significant equity at a fast-growing company
  • Ownership and autonomy over substantial projects
  • Health benefits for you and your family
  • Daily breakfast, lunch, dinner, and SNACKS
  • Relocation support
  • An office filled with energy and optimism