logo-blue lock_outline

Salesforce Administrator

Your Role at Bolt

We built Bolt because e-commerce infrastructure on the internet is fragmented and broken. Our platform provides a world-class buying experience to all online businesses by eliminating the massive operational overhead and technical debt associated with online checkout and payments.  We enable customers to buy instantly and securely across the internet. To solve such an enormous problem, we’ve put together an incredible team and are selectively adding to it.

Your role at Bolt
Bolt is looking for a hands-on Salesforce Administrator that will play an important role on how Bolt operationalizes our Salesforce platform to fight inefficiency and master productivity. You are a natural problem solver and are excited to showcase our CRM’s ability to boost sales and reach our goals. As a key member of the Business Systems team, you will collaborate closely with Sales, Marketing, CS and Operations teams to deliver proactive, trusted and reliable technical support and consultation on both small and large projects.
Apply

What you will be doing

  • Design, build, and maintain Salesforce processes to increase the efficiency of the sales organization and reduce sales cycle friction
  • Help define and scope the project milestones as part of the long-term strategy and vision for Bolt's sales systems roadmap
  • Provision new users, manage workflows, manage system configuration, and general end user assistance for Salesforce instance
  • Analyze business operations and processes to proactively identify potential improvements
  • Work cross-functionally with other business process owners to ensure changes to SFDC and other sales systems are consistent with business needs
  • Handle all basic administrative functions such as security configuration, reporting and dashboards, workflows and other routine tasks
  • Build and maintain key documentation regarding our policies, sales processes, and requirements

What would set you up for success

  • Prior experience(at least 2 years) using Salesforce CRM to develop business solutions
  • Knowledge and understanding of the Salesforce.com platform, ecosystem and best practices
  • Salesforce.com Administrator Certification
  • Ability to juggle and prioritize multiple tasks within a collaborative team environment
  • Experience gathering, and analyzing user input and requirements
  • Understanding of complex business processes and applications
  • Can quickly ramp and understand a rapidly growing and complex sales organization
  • BA/BS degree or equivalent work experience

What would set you apart

  • Additional Salesforce.com Certifications: Advanced Administrator, Platform App Builder, Platform Developer I, Sales Cloud Consultant, Service Cloud
  • Knowledge of and experience in learning key Salesforce integrations(Marketo, Outreach, Formstack, DocuSign)
  • Have a proven track record of leading complex, multi-stakeholder projects to success
  • Ability to prioritize multiple competing needs based on their impact to the overall business

Our Values

Be 20% Wrong

As a startup, speed is extremely important. The quicker we move, the more mistakes we make. If we are making no mistakes, it means, quite simply, that we’re not moving fast enough. Therefore, a 20% error rate is, not only permissible, but expected. If you’re not wrong 20% of the time, you’re not moving fast or ambitious enough.

All or Nothing

All or Nothing is the guiding philosophy for our decisions. Starting with why we work at Bolt, it is, quite simply, because we’re obsessed. We’re not here to advance our professional careers or for a financial outcome. We’re here because we’re obsessed with changing the world and becoming the best versions of ourselves. And we trust that, to the degree to which we do what we are obsessed with, everything else in life will fall into place. Similarly, we make only “All or Nothing” decisions about others we bring onto the team and product features we build.

Chase 10X, Not 10%

The only way a startup with 10s of people can outcompete corporations with 1000s is by leveraging its force multipliers of nimbleness, talent, and creativity. Large corporations focus on 10% optimizations to generate millions in revenue. They cannot evoke major changes without years of preparation. As a startup, we don’t have that luxury… it also does not make economic sense to optimize something that’s very small. There are always more incremental features to build. There are always more incremental people to hire. But, from product to people, we must consistently chase 10X opportunities and force multipliers.

Writing Over Talking

At Bolt, we recognize that talking drives emotions, ego, and politics. Writing enables clarity of thought and analysis. We strive to create a culture where decisions are driven by data, not by social influence. To facilitate this, we approach problems with preparation, writing out issues and proposals in depth.

Extreme Ownership

A business thrives when everyone on a team takes full responsibility for their outcomes. When things go wrong, individuals don't blame other teams or individuals- they accept responsibility and take initiative to fix problems without being asked. At Bolt, extreme ownership isn't just for leaders; it's for everyone.

Win as a Team

At Bolt, we want everyone to be as successful in their pursuits as possible. We know that our peers’ successes are tied to ours. And their triumphs, whether personal, professional, or otherwise, will benefit the company and us as individuals in the long-term.

Perks

  • Work with a world-class team
  • Significant equity at a fast-growing company
  • Ownership and autonomy over substantial projects
  • Generous medical, dental and vision benefits for you and your family
  • Parental leave
  • Daily breakfast, lunch, dinner, and a fully stocked kitchen
  • Flexible vacation policy
  • Parking and transit benefits, including safe and last mile rides
  • 401(k)
  • Relocation support
  • An office filled with energy and optimism