Black Halo is an L.A.-based contemporary fashion house, founded and designed by Laurel Berman.
>80% abandoned cart rate
Site not optimized for mobile
Team spending 7 hours on manual fraud review per week
Significant chargeback costs
More than doubled checkout conversion rate
14% lift in order approval rate
Complete protection from fraud chargebacks
Zero hours spent on order review
Lift in checkout conversion
Lift in order approval rate
Hours saved on manual review each week
Newfound revenue per dollar spent with Bolt
Ecommerce and Digital Marketing Coordinator
“We'd look at orders daily, check email address, billing vs. shipping address, etc. But we didn't have a team trained in it and we had a decent number of chargebacks come through. With Bolt, we've cut back the time spent on manual order review by - well, basically 100%.”
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