Case Study - Black Halo
Black Halo is an L.A.-based contemporary fashion house, founded and designed by Laurel Berman.
Before Bolt
PAYMENTS
Authorize.Net
CHECKOUT
Magento
FRAUD PREVENTION
Manual review
  • >80% abandoned cart rate
  • Site not optimized for mobile
  • Team spending 7 hours on manual fraud review per week
  • Significant chargeback costs
  • More than doubled checkout conversion rate
  • 14% lift in order approval rate
  • Complete protection from fraud chargebacks
  • Zero hours spent on order review
TRACKED RESULTS
Lift in checkout conversion
124%
With Bolt
Lift in order approval rate
13.9%
With Bolt
Hours saved on manual review each week
7
With Bolt
Newfound revenue per dollar spent with Bolt
$76
With Bolt
Caely Lybeck
Ecommerce and Digital Marketing Coordinator
“We'd look at orders daily, check email address, billing vs. shipping address, etc. But we didn't have a team trained in it and we had a decent number of chargebacks come through. With Bolt, we've cut back the time spent on manual order review by - well, basically 100%.”
Ready to get started with Bolt? Contact Sales.