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Black Halo is an L.A.-based contemporary fashion house, founded and designed by Laurel Berman.
Before Bolt
payments
Authorize.Net
checkout
Magento
fraud prevention
Manual review
- >80% abandoned cart rate
- Site not optimized for mobile
- Team spending 7 hours on manual fraud review per week
- Significant chargeback costs
- More than doubled checkout conversion rate
- 14% lift in order approval rate
- Complete protection from fraud chargebacks
- Zero hours spent on order review
tracked results
Lift in checkout conversion
124%
With Bolt
Lift in order approval rate
13.9%
With Bolt
Hours saved on manual review each week
7
With Bolt
Newfound revenue per dollar spent with Bolt
$76
With Bolt
Caely Lybeck
Ecommerce and Digital Marketing Coordinator
“We'd look at orders daily, check email address, billing vs. shipping address, etc. But we didn't have a team trained in it and we had a decent number of chargebacks come through. With Bolt, we've cut back the time spent on manual order review by - well, basically 100%.”