“It's nice to see the order approval rates goes up, and it's nice to see the conversion and everything, but what you're not seeing is just basically customer satisfaction. We don't have metrics for it, but we know that its made a really big difference simply in the number of phone calls we have to take people who are frustrated, who cant order the way they want to.

We've overall had an extremely positive relationship with Bolt so far. It’s been smooth sailing. Anytime we've had any sort of bump or hiccup, Bolt has been right on top of it. It's been overwhelmingly positive.”