Terms - Acceptable Use Policy


Acceptable Use Policy
Version 10: Last revised Friday, January 13, 2017


By accessing our Services (as defined in our Terms and Privacy Policy), you agree to be bound by this Acceptable Use Policy ("AUP") as well as any additional terms, conditions, rules or policies that are displayed to you in connection with the Services. This AUP is subject to change without notice and by using the Services after the date any changes takes effect, you are agreeing to all such changes; so please check this AUP frequently for updates and changes.

1. Purpose. The purpose of this AUP is to comply with relevant laws and card or payment association (e.g. Visa, MasterCard, American Express, NACHA) rules and policies; to specify to you what activities are considered an unacceptable use of our Services; to protect the integrity of our payment network; and to specify the consequences that may flow from undertaking any prohibited activities.

2. Unlawful Activity; Fraudulent, Deceptive or Unfair Business Practices. Services may only be used for lawful purposes and activities. If we determine, or have reason to believe, in our sole discretion, that you are engaging, or have engaged, in any illegal activities, activities prohibited under our AUP, or in business practices that we deem fraudulent, deceptive and/or unfair, we may take corrective action (without or without notice to you) including, but not limited to: blocking a transaction; holding settlement or funds associated with a prohibited transaction; suspending, restricting or terminating your use of the Services. You may also incur substantial fees, assessments, fines and other related expenses.

3. Prohibited Uses and Users. If any of the following apply to you, you are ineligible (or may become ineligible) to use our Services:

  • Your use of Services may cause us to not be compliant with any card association rules/policies or us not to be in compliance with any laws or regulations.

  • You are listed on the VISA Terminated Merchant File, MasterCard MATCH, or any other similar prohibited merchant list.

  • You are domiciled, a resident of a country, or have a principal place of business outside of the U.S.

  • You transact in currency other than the U.S. currency.

  • You are operating in a jurisdiction or identified as a sponsor of international terrorism; listed on the U.S. Department of State's Terrorist Exclusion List; or listed on the U.S. Department of Treasury, Office of Foreign Assets Control's, Specially Designated Nationals and Blocked Persons List.

  • You are involved in any fraudulent or illegal activity, or your business is likely to cause notoriety or reputational damage to Bolt or any card associations, or you are using our Services in relation to any of the following:

    • Drugs, and tools specifically intended for the production of drugs

    • Pyramid selling or multi-level marketing

    • Escort agencies / massage parlors / sexual services

    • Timeshare and timeshare maintenance

    • Independent financial advisers (IFA)

    • Bureaus (other Internet Payment Service Providers (IPSP) / Member Service Providers (MSP)) / Fulfillment houses (so no use for third party products or services)

    • Bureau de change / money transfer/ money service businesses (MSB’s)

    • Counterfeit goods, goods infringing on third party intellectual property rights

    • Trade of weapons or military arms or explosive devices

    • Product or Services invoking or supporting hatred, discrimination, violence or terrorism

    • Products designed to circumvent copyright protection techniques or to otherwise facilitate the unlicensed use of copyrighted materials (e.g. ‘mod-chips’ to break the encryption of game computers to enable the playing of unlicensed copies of games)

    • Regulated MOTO businesses- Business that are not conducted face-to-face and are regulated by state and federal authorities including: mail order, phone or online ("MOTO") animal/pet sales; MOTO tobacco sales (cigars, flavored/loose or synthetic tobacco, electronic cigarettes, nicotine, smoking paraphernalia); MOTO firearms and weapons sales; MOTO pharmacies and pharmacy referral sites; MOTO alcohol sales; and MOTO fireworks and related goods

    • Collection agencies and any business engaged in the collection of debt; factoring companies; third party medical billing

    • Telemarketing operations selling or offering for sale products directed at individuals who have signed onto any state or federal do not call list

    • Providing gambling services in jurisdictions where this is illegal or (where applicable) offering gambling services without a valid license to the relevant jurisdiction

    • Pyramid schemes or other models intended to seek payments from public actors without consideration

  • You are using our Services in relation to any of the following:

    • Processing any quasi-cash transactions, such as processing payment to purchase any instrument that is intended to be redeemable for cash

    • Processing transactions for another business

    • Collecting payments to amortize or discharge debt

    • The exchange of electronic currencies such as Bitcoins for US dollars or other government-issued currencies

4. Compliance Monitoring; Your Violations of this Policy. We reserve the right to and will monitor your transactions and activities for potential violations of this AUP. Monitoring includes but is not limited to reviewing your transactions, disputed transactions, Chargebacks, and/or using a third party information or source, as well as the data streams underlying any of these. We encourage you to contact us if you believe you are in violation of this AUP. We reserve the right to take any corrective action (with or without notice to you) as we deem necessary to mitigate our risk or ensure compliance with this AUP, including but not limited to: blocking a transaction; holding funds associated with a prohibited transaction; suspending, restricting or terminating your use of our Services. You may also incur substantial fees, assessments, fines and other related expenses from us, the card associations (i.e. Visa, MasterCard) and/or our sponsor banks. You may also be liable to us for any damages assessed upon us as a result of your prohibited activity and you agree to reimburse us for any and all assessments, fines and expenses, including reasonable attorneys’ fees incurred by us and/or levied on us by a card association or our sponsor banks. Bolt will have no liability to you whatsoever in the event you violate the terms of this Acceptable use Policy in any way.