Bolt | Company News

Shilpi Narang

SVP Customer Experience

Just like fashion–where not all trends are timeless–keeping up with the latest technology and digital experiences is an ever-illusive challenge for retailers. To help navigate this dynamic market, Bolt conducted a survey of 1,000 adult U.S. shoppers to understand consumer behavior in the fashion industry.

Shilpi Narang

SVP Customer Experience

All brands want lifetime customers—but what does building those lasting relationships take? For an answer, we partnered up with YouGov, a global market research and data analytics firm. We surveyed 994 U.S. adults to understand what they were looking for from online retailers. What would make them stay, and what are they seeking in their shopping experience?

Maju Kuruvilla

CEO

No surprise, generative AI is taking the world by storm. Hear from Bolt CEO, Maju Kuruvilla, on how ecommerce can harness this new technology to revolutionize the shopping experience.

Bolt Team

San Francisco, CA – March 27, 2023 – Bolt, a leading checkout technology company, announced today that its Bolt One-Click Checkout solution is now an SAP endorsed app. SAP Endorsed Apps are a category of solutions from SAP’s partner ecosystem that help customers become best-run, intelligent enterprises. Endorsed apps are meant to deliver value with desired outcomes.

Bolt Team

San Francisco, CA – February 28, 2023 – Bolt, a leading checkout technology company, today announced its partnership with Casper Sleep Inc. to offer its customers a streamlined, one-click checkout experience. Casper leverages Bolt’s API-based, modular checkout experience without replacing its existing user interface. Bolt powers passwordless login and a seamless checkout for Casper’s own checkout experience that’s currently hosted on Salesforce Commerce Cloud.

Maju Kuruvilla

CEO

A new year is a chance to turn the page, start fresh, begin again. And while we do that at Bolt almost around-the-clock, the start of 2023 gave us yet another moment to think about our business anew.

Andy Elmhorst

Staff SWE at Bolt

I left Amazon because I knew the future of ecommerce and commerce couldn't just be controlled by one player.

Randy Hum

Director, Customer Insights & Analytics

The world has changed due to the effects of COVID-19 on everyday behavior. From a slowdown in travel to an increase in employees working from home, the new normal upon us has shifted consumer routines. This has undoubtedly changed shopping behaviors across the retail industry over the last two years.

Todd Scarpato

CRO, Bolt

I have just joined Bolt as its Chief Revenue Officer. It’s an exciting time to start, right at the peak holiday season when many of our merchant partners are at their busiest and I’m seeing in real time the trends that are shaping the future of retail.

Bolt Team

Given that a whopping three out of four shopping carts are abandoned, applying the right conversion strategies can make a huge impact in your company’s success. If the majority of shoppers are leaving your store without making a purchase, what is stopping them? For starters, the traditional checkout process requires customers to take too many complicated steps.

Mike Byrnes

Vice President, Strategic Partnerships

We’re proud to announce that Bolt Quick Checkout is now available for users of Adobe Commerce and Magento Open Source. 

Chelsea Ortiz

Product Marketing Manager

The shopping experience doesn’t end when a customer buys a product. In fact, shoppers can visit a tracking page 4-5 times per order. This means that it’s not only imperative to give shoppers real-time information for their orders, but it’s a great opportunity to drive additional engagement and keep customers coming back. 

Chelsea Ortiz

Product Marketing Manager

Thanks to long and tedious registration forms, converting guest shoppers into account holders has become a huge problem for retailers. What’s worse? Shoppers who have accounts aren’t logging in and actively using them because they must remember yet another username and password combination.  

Randy Hum

Director, Customer Insights & Analytics

2022 has been a wild ride with so many curveballs affecting not only the retail world, but our daily lives. Society has survived the pandemic, supply chain issues have somewhat stabilized and what were once “new” routines, such as working from home, have become the norm. We want to share some of the insights we have seen with the new normal that we think are important to understand to help our merchants thrive in this environment.