Bolt Professional Services and Support
Access a comprehensive range of tools, services, and resources to help accelerate your success with Bolt.
Consult with a Commerce Expert
Professional Services
Our professional services team provides meticulous project management and implementation expertise to help you onboard seamlessly.
- Work with a dedicated implementation project manager to ensure a seamless onboarding experience
- Follow our proven implementation methodology designed to support merchants of all maturity levels
- Ecommerce ecosystem and Bolt product compatibility best practices and recommendations.
- Tap into our knowledgeable team of integration services & presales solutions engineers.
- Managed Services post-launch to ensure shopping cart replatforming, processor updates, and other integration changes happen with minimal effort.
- Get comprehensive testing and deployment infrastructure. (eg: sandboxes, testing plans)
Customer Success
Expert help when you need it
Our Success organization partners with you to accelerate forward.
- A team dedicated to helping you achieve business outcomes and unlock value from Bolt
- Delivery of training courses customized to your operations and organization
- Proactive engagement and strategic planning partner
- Thought leadership on ecommerce trends, business insights, and shopper behavior
- Your advocate within the Bolt organization

SupportNeed assistance? We’ve got
Need assistance? We’ve got
you covered.
Leverage our expert support team to help you get answers to your pressing questions:
- Skilled Technical Support Engineers available via Email & Live Chat
- 24/7 Emergency Support to urgently resolve your most pressing issues
- Access to our Ticket Tracking Portal to help you keep track of open tickets
- If you use Bolt Processing, dispute representment coaching and assistance
Help Center
Access comprehensive guides to help you on your Bolt journey
- Review extensive documentation on our integrations, APIs, key features, and commonly asked questions in our Help Center to become a Bolt expert
- Browse our eLearning library to help your team quickly learn core Bolt workflows
